The Collateral Damage of Making A Difference

The people who make a difference in this world aim to break rules. At whatever cost, they have something to prove. Sometimes true disruption means breaking hearts and losing friends. It’s a tough game to play and takes a thick skin. That said, you cannot change the world alone. It’s imperative to treat people well – be polite, caring and respectful. Never set out to hurt people. Make as many friends as you can. Earn as much respect as you can. Love everyone. Do not intend to break people. But you should intend to break systems. And people get attached to systems. So be prepared for collateral casualties.

The single worst thing you could do? Nothing. If you’re afraid to change the world because it means some people may not like you, you fail to understand what “changing the world” really means. I meet a lot of people who claim they want to make a difference. Very few of them have the balls to lose friends in the process. Do you?

Side By Side

As much as it pains me to quote a Quentin Tarantino film on my blog, awkward silences always make me think of Uma Thurman in Pulp Fiction: “Why do we feel it’s necessary to yak about bullshit in order to be comfortable?” You don’t need to flap your gums all the time. There are other ways to communicate and experience relationships. Sometimes it’s just nice to sit there with someone. Enjoy the company. Feel the breeze. Live life – and remember you’re living it together. I will never bash good conversation. But some of the best moments in life go unspoken.

The Best Kind of Roommate

…is one you can talk to. I find little more therapeutic than coming home to a good conversation. Party friends, work friends and game buddies often make lousy roommates. Find someone with whom you can vent or philosophize. Same applies to the person you marry. Sex only lasts so long – make sure you’re with someone you’ll still be relieved to see and talk to everyday when you’re old and broken.

Excuses Are Better Than Nothing

Things don’t always work out. We all get it. No big deal. But if you’re going to flake, at least give the courtesy of an explanation. Most of the time, good excuses can cure ill will. A strong explanation may be the only thing that can win you a second chance. Even dishonest excuses are better than nothing. Any effort to empathize with the inconvenience or disappointment you impose is better than no effort at all.

If you flake all the time, excuses run their course. Nothing can help you then.

Old Acquaintances and Second Chances

People change. Sometimes enough that they mature into completely different people. Strange to be back in my hometown – I’ve noticed that many old friends have an aversion to other people they knew in high school and have not seen since. Why shy away from folks you used to know? Perhaps you both have changed into a more compatible pair. I’ve seen many partnerships form between people who did not respect each other when they were younger. Some started businesses together. Others got married. You never know who you might bump into or connect with on a fresh level. At the very least, it’s worth the introduction. Avoid trading numbers if the reintroduction fails. But do not close your mind on outdated memories and awkward nostalgia. Ignore the past and give second chances where possible. You might build some great new relationships out of the deal.

Just Ask

We preoccupy ourselves with speculation. More than half of our stress comes from inferred details that may not even be true. We can keep working ourselves up over nothing. Or we can just ask. Ask the truth. Try to get to the bottom of things. You don’t need to be confrontational. If it helps to fight ambiguity with more ambiguity to sound less direct or confrontational, that’s fine. However you do it, just do it.

Love

People matter. Not process. Not systems. Not politics. Not technology. Your users or customers matter, not your product. Conversation matters, not social media or tools. Your employees matter, not your organization. Without people, none of these things would exist. Without people, you would be alone. Without people, what’s the point?

Take care of people. If you do, people will take care of you. What goes around really does come around. Don’t expect a return on your compassion – that defeats the point. But love with all your heart. Show everyone an unconstrained level of compassion. Let them know you care. Let them know they are important to you. Put them first. Love your friends, your family, your team. Love, even when you do not feel loved. Love helps your world go ‘round.

Networking Without the Legwork

Who knows you? It’s a lot of work to get out there and meet people. It’s even more work to convince people to remember you. I know extraordinary professionals who are very well-connected without the help of Facebook, LinkedIn, search engine optimization, press or a single personal photo online. They largely don’t exist on the internet at all. These men and women spent years hitting the pavement to scale their network. As a result, they maintain a rich foundation of personability and respect with many people. That level of connection is difficult to beat.

Armed with tools of the internet era, we have the opportunity to make an impression on the world from our couches. While not as intimate or thorough as in-person meetups, you can at least blip on people’s radars. Social media can hold your name in the periphery of others and help you stay current. Blogs and content publishing can entertain, inspire and connect. These channels are fantastic for providing value to others and making impressions on people you’ve never met. Hustling in the streets could not possibly connect me with some of the people I’ve gotten to know through this blog. Content online can reach unforeseen places and open many doors you could not reach in person. Without thorough research and planning, legwork in the field can waste a lot of time and energy. Better to leverage accessible platforms to make introductions and accelerate connections.

All that said, the internet is only a two-dimensional version of networking. Like a movie poster, it can only tease real relationship building. Introductions online should precede introductions in person to close the feedback loop and formalize interpersonal relationships. Only then can relationships have human stakes. With human stakes in tow, relationships hold richer value not easily replicated by applications or hardware.

Networking takes work. With or without the legwork, connections take a lot of time and energy to build and maintain. Make an impression online, follow through with connections, stay in touch with people from your past and spend time building relationships offline. It’s worth it. Trust me.

Put Yourself Out There

If you’re not meeting new people in new places, you’re not testing yourself or your character. You’re sure as hell not networking. Packed bars, group outings, random parties and networking mixers are all perfect places to practice your elevator pitch about yourself or projects in a fairly consequence-free environment. Without practice, there’s really no way to know if you’re actually connecting with people. These loud and impersonal events are not great for building intimate relationships with other people, but they are great for getting to know yourself. The next time you’re invited to a gathering and have nothing to do, get out of the house and go. Mix it up, try a couple different methods for introducing yourself. Take notes afterwards on what worked and what didn’t. You might learn a thing or two about your pitch, your idea or yourself.

Trust In People’s Cores

Lives are unstable and crazy things happen. People can react in unpredictable ways to unpredictable things. Too much dwelling can quickly transform a person into an unrecognizable Mr. Hyde. The last thing you should do when friends or family react unpredictably to an unpredictable event is react unpredictably yourself. Take a moment to breathe, step back from the situation and wait for the dust to settle. A single event alone cannot transform a person completely (though it certainly can catalyze a chain of behavioral change). Trust smart people with strong souls to undulate back onto their original paths. Have faith that spontaneous decisions or wild moves are a temporary lapse in character and not a complete restructure of people’s cores. Do what you can to help them find their way back home, but be careful taking the reins on an unpredictable situation. Human ambition and emotion should not be lured back into a cage – boxing the beast may be more dangerous than letting it run wild and tire itself out.

In crazy situations, stand by with support and love. Have patience and trust that a person will remember who he or she originally set out to be.