Stay in Touch

Life is rich when filled with people you care about. Send a note. Pick up the phone. Stop by for a visit. Do not wait to be reached. Maintaining a relationship is much easier and far more fulfilling than building a new one from scratch.

Real People, Real Conversations

The two most common icebreaker questions in Los Angeles are “where are you from” and “what do you do (for a living)?” Understandable, because few people actually grew up here and most relocated for their industry. A quick, cordial method to find common ground (if any) or extract details enough to build a full conversation.

The problem? These questions assume that work or geographical heritage define a person’s individuality. While some levels of personality and culture can be inferred, there is so much more to a person than his or her job or hometown. Furthermore, with jobs being the core topic (because jobs are more current and relevant than where you grew up), conversations tend to become networking events. Work sneaks out of the office and slips into your Saturday night cocktail.

I cannot argue the value of building professional relationships, but oftentimes adults forget that it is important to have other types of relationships as well. I find it extremely difficult to meet new people in Los Angeles. Worse, I find it impossible to develop relationships with people outside the film industry. I blame a lot of it on these icebreaker questions. “Oh, we’re not in the same industry? We cannot work together, so, I guess … have a good night!? Nevermind that there are so many other levels we can connect on!”

My best friends here can carry on conversations about things other than work and the movies. Makes a big difference when you’ve been on film sets all day and need a mental break. And it makes a big difference when you need to feel like a human being, rather than a workaholic robot. Science, discovery, politics, love, perspective, health, the world, philosophy … the list is endless.

Every conversation does not need to be a networking event. Try to steer your meet and greets away from conventional topics. Pay close attention to people who bring more to the table than their resume.

Erase ‘Maybe’ From Your Vocabulary

Commit, commit with stipulations, or don’t commit at all. ‘Maybe’ leads people on and only procrastinates the real answer. ‘Maybe’ hardly answers the question and forces you into an awkward corner where you ultimately have to decide. ‘Maybe’ usually means ‘no’ anyway, so why not be honest?

You will disappoint people more by leading them on and saying ‘no’ later than if you just say ‘no’ now. And who knows? Say ‘no’ now and they might return with a better deal.

Decide. Stop wasting people’s time. Stop wasting your own time. Yes or no?

Taking Things Slow

When I was growing up, the courtship expression “taking things slow” was entirely sexual. As the world matured and knocking boots became a recreational pastime, that expression became far less definitive. You want to take things slow? Okay, fine. But we’ve already consummated our acquaintance, so what exactly are we taking slow? Exclusivity? Time investment? Attendance at family gatherings? Dark secrets? Shared finances? Contracts? Procreation?

If you want to take things slow, you need to define a pacing metric for the other party involved. It is unreasonable and unnatural to expect the other person to take it easy on all fronts. After all, you would hope he or she is invested in you and wants to share more. While love will always be abstract, communication is imperative and there are a whole host of metrics you can outline. If we’re talking sexual, the bases can be a metric. Dates, deadlines and introductions can be metrics. Be clear about what the milestones are and do your best to sincerely justify your rationale.

No, this is not a relationship advice column. “Taking things slow” applies to business, projects, negotiations, physical therapy, meal consumption, tricycle training, and world domination. Metrics, objectives and scheduling are essential for measuring progress and success.

The Difference Between Liking and Respecting

I consider very few people “worthless.” Almost everyone has a redeeming quality. Many less-sociable acquaintances are quick to judge others and shut the door. I don’t think that’s fair or reasonable. No, I’m not saying you need to be friends with everyone. Hell no. But don’t throw out fools just because you can’t appreciate foreign personalities.

I make a casual mental effort to divide people into two groups:

People I like.

People I respect.

The “likes” tend to carry genuine personalities I can connect with. These individuals become friends.  The “respects” have notable skills or chapters of knowledge I admire. These individuals find a place in the business rolodex.

Most people I meet fall into one category or another. I respect a large number of professionals, but never plan to break bread with them. They sit on my contacts list anyway.

The true keepers fall into both lists. These are the people with whom you build projects, share ideas, explore the world, socialize, dine and spend the rest of your life.

Woe to those who fall on neither list.

Film Friday: What Goes Around Comes Around

Lauren Gabel

With Peter Thiel’s ugly forecast for the fate of higher education and the exponential rise of student loan debt, there’s more cynicism now than ever before towards four-year universities. It is definitely difficult to rationalize the financials, especially in the face of six-figure private school tuition. People have asked me whether I felt my degree was “worth it.” My response? Absolutely.

Today’s guest post is by friend and fellow USC classmate Lauren Gabel. Lauren currently coordinates talent for Alloy Digital and authors a great blog, Destination Hollywood, about navigating your early years in Hollywood. She beautifully paints the primary reason I have been able to actually embrace my degree:

Enter Lauren Gabel:

When you are young and in school, you hear over and over again how important networking is in the entertainment business. But I don’t think that ever really sunk in until I graduated and entered the real world. Personally, I loved USC film school. I learned so much about filmmaking—the process, the business, production, etc. But I think the best thing about going to a school like USC is the contacts you graduate with. Sure, I’ve found the occasional job on Craigslist or Mandy or the USC Job Board, but all the really great positions I’ve landed have been thru a personal connection. I met so many wonderful people while at school and I guess I made a good impression on them as well because I am continually called up and offered various gigs and positions. I am currently gainfully employed with a job that I love, which is due in part to a very good friend and the owner of this blog (you’re the best, Craig!).

I have been very fortunate, and in return, I always make sure to pass along as many opportunities as I can. When I hear about a job thru a connection, I’ll pass it along to my USC friends and people I have worked with before and can vouch for. I have gotten so many kind responses from people thanking me profusely just for sending along a job posting that only took like 5 seconds out of my day. I love seeing my friends land great jobs and helping to further the Trojan network. Maybe someday that girl that I recommended for an assistant gig at Disney will be running the studio and offer me a great job! It’s a definite possibility. We might be the assistants of today…but we will be the filmmakers and studio execs of tomorrow. After all, what goes around comes around. Right?

Will Facebook Rule the Future of Social?

Facebook KingFacebook is very powerful right now, pervading our everyday lives and businesses. And they have no intention of stopping. While not as acquisition-hungry as Google, which has a reputation for buying up every great small business in sight, Facebook is expanding scope like hotcakes. Places, Deals, Marketplace, Photo Recognition, Questions, Games, Groups, Mobile…the list of Facebook products grows everyday.

So my question stands:  Will Facebook rule the future of social?

No, I don’t think so. Facebook, while omnipresent, is not currently based in natural human exchange. Pokes, wall posts and events are digital abstractions of real dialog. The future of social will be…more social.

Facebook is a closed social graph. And by that, I mean it’s A) restricted to the people you “friend,” B) restricted to the people signed up on Facebook and C) restricted to active device users. This type of social network is limiting and far too much effort. Worse, it’s not human. In real life, we meet people and they become acquaintances. We spend more time with people and they become our friends (or enemies). There is no mutual contract, no “friend” button. Venture capitalist Fred Wilson touches on the unnatural effort involved in curating your various network lists when he forecasts the Implicit Social Graph.

Social technology will evolve. I predict that a platform with the most open, implicit social graph and a passive user experience that promotes true human interaction by keeping your phone in your pocket will take the cake as social media king. Facebook is not situated, nor was it founded, to promote such an organic vision.

What do you predict? Do you think Facebook is an unstoppable behemoth or will the value of real life ultimately take it down?

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Imperial Crown (Heraldry) vector art via Wikimedia Commons.

The Key to Success

Degrees? Funds? Ideas? Street smart? Experience? Politics? Connections?

No. Not even close.

Your heart is the key to success. Passion is the fuel that sustains hard work, manifests talent and ties relationships. If you love what you do and love the people around you, you will succeed. If you don’t, you probably won’t – at least not in the manner you personally define success.

Three Steps to Earning Trust

Step 1:  Invite Trust by listening. For someone to trust you, he or she must first be comfortable enough to share with you. You can make them feel comfortable by listening well, patiently and without judgement. Let them know you truly care.
 
Step 2:  Affirm Trust by making a promise. When you identify an actionable promise you can make (keeping a secret, reaching out, delivering results), acknowledge it with a nod, hug or “you can trust me.” Be sure it is a promise you can keep.
 
Step 3:  Validate Trust by keeping that promise. Without question, deliver on your word. The negative effect of breaking a promise can produce far more noticeable results than the positive effect of fulfilling one. You may never be praised for keeping a secret, but you can certainly cripple your reputation by sharing it. Remind the person that trust does not have to end here.

Repeat these steps enough and you can earn everyone’s trust effortlessly.

5 Fundamentals for the Effective Listener

    1. Always make eye contact. Know the other person’s eye color.
    2. Face the subject directly. Not at an angle, not side-by-side. Square your shoulders.
    3. Pay attention. Be present in the conversation. No cheating. Staring into space is not listening.
    4. Respond. Listening is not always silent. Repeat core thoughts, ask questions, laugh. It can save you from boredom.
    5. Lean forward. Into the conversation. But be careful not to invade personal space. Intimacy is key. Do not be afraid to connect.

    Listen to someone well and they will be more inclined to listen to you.