Monthly Archives: January 2012

The New Age Snow Day

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I love the snow. I really do. I always have. On days like today where several brisk inches cause commute times to quadruple and Google Maps to flash black & red, I side with the general public against the nuisance. I don’t condemn the snow for that nuisance, however. I challenge the expectation that people try to tackle it and show up as usual anyway.

Not all jobs or educations can be accessed remotely. For retailers, you need bodies in the store. Most classrooms are not equipped to transmit lessons online. But for many new age companies, working remotely is completely feasible. You can sign in to instant messenger, transplant meetings into Google+ Hangouts, and plug yourself in. Stay warm, stay safe, stay home. And get more work done.

Sound like an unreasonable dream? Far less unreasonable to me than wasting three or four hours in your car without a shred of real work. Employers should see the productivity and time lost to snow. They should call a snow day and unveil a plan to continue operating internally. Far better to do that than expect a troop of soggy, frozen, and demotivated employees to walk through your door.

Transparency and Trust

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Unless the key to a secret is murdered and disposed in a large body of water, people tend to find things out. You can try as hard as you can to guise things, but always prepare for the day when you need to own up to it (whether you blow the cover or someone else does).

When it comes to daily life, transparency may be the easiest and most genuine way to build trust. If you have nothing to hide, others will take comfort in believing you and run out of good reasons to hide things from you.

Throughout my entire management career, I have struggled with shielding information from my team to keep the machine running. Secrets don’t make friends, especially in business. As a common example, most managers pad deadlines so that their final deliveries can be met. In many cases, the real deadlines surface and proactive fake deadlines lose credibility. Why not admit final deadlines up front and set padded expectations for your team? Most people understand the truth and will respect you for being honest with them. They will deliver accordingly. Trust me.

Sometimes you need to keep secrets. If that is the case, at least be honest about the reason why (a security clearance or NDA contract are perfectly viable excuses). As hard as it may be for some people to accept, the honest explanation goes a long way. Don’t hide, don’t ignore, don’t dodge the question. Be as honest as you can when you can.

Don’t Censor Yourself

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Let the words flow. If you have something you’d like to say, say it. Do not be afraid what other people will think. Permit yourself to say something wrong. Stay open to criticism and feedback – it’s the only way to refine your voice and position against millions of other voices.

When I started this blog, posts took around an hour per day. I was afraid what people might think, so I spent a lot of time on them. A year later, I care less about the craft of my posts and more about the ideas I want to communicate. Now, with a few exceptions, posts take me no more than 20 minutes per day. As soon as I surrendered my preoccupation with perfect writing, the thoughts flowed more freely, and it demanded far less of my time.

Censoring yourself not only compromises your character, it can compromise your time. Do not fail yourself or your ideas with perfectionism. Spit it out, fool.

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Optimize the Commute

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Commuting is a bitch. Last month, I spent 29.3 hours in my car driving to and from work. That’s a full day out of my month lost to driving. There are so many things I could do with that extra day. Worse, there were times in Los Angeles where I spent as much as 4 hours in my car going to and from work for a 24-mile round trip (that’s 6mph in traffic on the 10 freeway!). I dare not do the cumulative math on that one.

As a society, we lose so much time getting to work every day. To put things into perspective: if Denver’s average commute time is 23 minutes one way and working population is roughly 600,000, the city as a whole loses 52.5 man years per day to the streets. From another angle, that’s 57,500 eight-hour work days vaporized per day. Can you imagine what businesses, communities, and our government could accomplish with that much time?

When it comes to personal productivity, public transportation can work for people who find ways to use that time effectively. But when it comes to driving you’re own car, there’s not much you can do except sit there. I tune into NPR and make phone calls to catch up with people, but I wish I could get more done. Siri and other dictation applications are a step in the right direction, but they still have a long way to go.

A world without commuting is a utopian fantasy. Without question, people should live where they want to live or where they can afford to live. Working from home is a pleasant solution, but difficult for collaborative work. And while it was nice for me to walk to work every morning in Hollywood, there were also downsides to living so close to the office (like 2am phone calls from people who forgot their keys). Regardless, it’s worth extra money for me to live close so that I can help save that full day per month. I will hopefully make that change again soon. I just have to decide how much a day of my life is worth.

If you are forced to commute, do what you can to make that time worthwhile. For my fellow commuters out there, what do you do to make that time worthwhile? I need ideas.

Admit You’re Wrong

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The strongest and wisest people I know are not afraid to call themselves out on mistakes. Not only is it honest to admit when you’re wrong, it’s the key to learning from your mistakes. Until you acknowledge that there’s a lesson to be learned, you can’t learn it. It’s human nature to defend yourself when accused or disarmed – your first reaction is to put up a fight. But don’t. If you’re in the wrong, you’re wrong. You’ll be the better man or woman to admit it. And while your failure may be noted, your honesty and lessons learned will go a very long way. Don’t let failure go to waste.

Meet the Day

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If you wake up and curse the day ahead, you already lose. Meet the day with pride and determination. Wake up early if that makes you feel better and face the day head on. Convince yourself it will be a good day and have no doubt in your mind. Positive energy goes a long way in the universe.

Treat Wounds Immediately

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Or else they’ll get infected. And I’m not just talking about flesh and blood. Emotional, economic, relational, publicity, etc. All wounds, if left unattended for too long, get deeper and more complicated. Scar tissue starts to build around the wound and make it permanent. Attending to the injury right away may be the only way to prevent or tame scarring. Give the wound all the attention it needs as soon as you can – or risk living with it forever.

The Stakes of Live Performance

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In a world showered with readily accessible recorded content, the cost and inconvenience of a live show leave many audiences at home. We often forget that live shows open a far greater threshold for surprise and magnetic energy than the recorded medium. Why? Because something might go wrong. The risk of failure is much greater on stage than in a recording. You cannot edit a live performance. If something breaks, thousands of people will be there to see it. As a live audience participant, you share in an exclusive opportunity to witness this single autonomous performance – never to be experienced the same way again. The pride in exclusivity, tension behind the stakes at hand, and energy through sharing it all with others make live performance more engaging, valuable, and expensive. More often than not, it’s worth it. And it may be the only thing that can keep the arts lucrative. But that’s another story.

Treat Loneliness Like A Shark

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When I was 13 years old, I realized the popular kids were not always happy – they just looked really happy when they were busy hanging out with friends (which was often, but not always). When they went home and found themselves alone, they suffered the same withdrawal that I did when they thought too hard about it (some hyper-social kids are never comfortable alone and have worse withdrawals than anyone else). We find ourselves at our lowest points at home left alone with nothing but our thoughts. In rough patches, these lulls sap our energy, optimism, and confidence. Loneliness cripples us.

The popular kids taught me early on that staying busy and surrounding yourself with good people dramatically increases your positive energy and quality of life. Like a shark, you are happier if you keep moving. Stay active, keep friends close, and only stop to reflect if you dare. Before long, you might even become the popular kid.

Sacrifice Only When Worthy

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It’s not worth losing sleep over anything undeserving of your sacrifice. Trivial tasks that won’t matter in twelve months should never warrant pain. If the little things do not add up to important big things, then set them aside and call it a day. Only kill yourself for the greater good, the higher context, and the meaningful mission. But please do not literally kill yourself – I do not recommend it.