Profit Is Not the Point

The goal is sustainability. We make money to cover our basic needs – food, water and shelter. The great businesses of our time have figured this out, too. Great product comes before profit – because only great product will keep customers coming back for more. We like steady paychecks and loyal patrons because we can sleep at night and know that life will go on.

The goal isn’t to make money; the goal is to exist. Once you’ve figured that part out, the next goal is to exist longer. Once you realize no one lives forever, the ultimate goal is to leave a legacy.

The only way you can leave a legacy is if you concern yourself less with profit and more with giving life all you’ve got. Sure, you should have a plan to make money. But if greatness comes first on your priority list, then have faith that the rest will follow.

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Service Beats the Hunt

We now live in a world where we can expect things to come to us directly. News, messages, deals, and ideas push their way to us instantaneously. To compete in today’s innovative world, you must play this game. You can no longer expect customers or users to come to you; you must find ways to reach them directly. In many ways, this has always been an issue for businesses. The challenge is not just getting people to come through your door, but to keep them coming back. In an era where infinite options compete for our attention, you must fight harder to stay relevant. The 24-hour news cycle is shriveling up. Windows for theatrical film releases are collapsing. Tweet trends often last less than an hour. Before long, consumers will miss you entirely.

If you want your brand or product to have a presence in your audience’s lives, you must find a way to remind them you exist. You must continuously roll out useful content to keep things fresh. And you must go out of your way to deliver it to them directly as soon as it becomes available. From here on out, most people will prefer services that bring to them what other services would expect them to hunt. If you want to stay alive in this feeding frenzy of a world, you must become your own paper boy.

Advertise What You’re Advertising

I appreciate the need to launch marketing spots or materials to build brand awareness. But when you want to drive attention to a product, then make sure you . . . drive attention to your product. I am astounded by the number of designs, commercials, prints, and public gimmicks I see on a daily basis that fail to clearly communicate the product they mean to sell. Every good marketing campaign should tell a story, make the product clear to the customer, and clearly articulate where the customer can find the product.

For the last several weeks, my company has been running a spot for our latest web series on national television. Perhaps you’ve seen it? The spot is failing to communicate that it’s a web series that you should watch online. Am I crazy?