The Self-Correcting Company

Give your team ownership and authority enough to solve problems they discover without having to ask your permission first. If you are worried they will correct errors in a manner you do not agree with (or worried they will try to fix things you do not feel are broken), replace those people with others you trust – or learn to open your mind and have faith.

As team leader, you cannot act on everything yourself and are too far removed to supervise every detail of your organization. Therefore, you must either create a system of reporting and permissions to channel all information to you OR give your people the freedom to take care of it. For leaders who want control, the channel system sounds utopian – in practice, it is a staggeringly inefficient and damaging bureaucratic architecture. You simply have too few hours in the day to make decisions for everyone, and your organization will spite you for it.

To keep your company afloat and moving forward, empower your team to use their skills as they see fit. Trust me, it will be more stress off your back, and your company will be better for it.

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